Privacy policy
At Qolvenius, we take your privacy seriously. This Privacy Policy
describes in detail how we collect, use, store, and protect your
personal information when you access or interact with our mini-games
platform. We want our players to enjoy a safe environment where their
data is handled with transparency and respect.
1.
Information We Collect
We may collect different types of
information depending on how you use our services:
Personal
Data: Information such as your name, email address, phone number, and
other identifiers when you voluntarily provide them (for example, when
contacting support).
Technical Data: Device type, operating
system, browser information, IP address, and language preferences.
Usage
Data: Details about how you interact with our games, including scores,
progress, session duration, and preferences.
Cookies and
Tracking: We use cookies and similar tools to remember your settings,
improve performance, and analyze activity.
2. How We Use
Your Information
Your information may be used for:
Operating
and improving our mini-games platform.
Saving your progress
and preferences across sessions.
Providing customer support
when you reach out to us.
Sending updates about new
features, changes, or important legal notices.
Detecting
misuse, fraudulent activity, or security issues.
Analyzing
user behavior to improve game quality and performance.
3.
Legal Basis for Processing
We process personal data under
the following bases:
Consent – when you voluntarily provide
information.
Contractual Need – to provide our services.
Legitimate
Interests – to maintain functionality and improve our games.
Legal
Obligations – to comply with applicable laws.
4. Data
Sharing and Disclosure
We do not sell your personal
information. We may share data only with:
Service providers
who support our technical infrastructure.
Legal
authorities, when required by law.
Security and fraud
prevention partners, when necessary.
5. Data Retention
We
keep personal data only as long as necessary for the purposes
described. After that, data is either deleted or anonymized.
6.
Your Rights
Depending on your location, you may have rights
to:
Access, correct, or delete your personal data.
Restrict
or object to processing.
Withdraw consent where
applicable.
Request data portability.
7.
Security Measures
We implement encryption, firewalls, and
secure storage practices to keep your data safe. However, no system is
completely immune, and we encourage you to take measures to protect
your own accounts and devices.
8. Children’s Privacy
Our
games are intended for a broad audience. We do not knowingly collect
personal data from children under 13 (or the age defined by local
law).
9. Changes to this Policy
We may update
this Privacy Policy periodically. Updates will be effective once
posted.
10. Contact Us
For questions, please
contact us at:
Qolvenius
Horizon Lane 19, 1040 Vienna,
Austria
Phone: +43 (1) 425 9923
Email: support@qolvenius.com
